Showing posts with label philanthropy. Show all posts
Showing posts with label philanthropy. Show all posts

Wednesday, March 9, 2011

Reflections from Ethiopia: Is Philanthropy Killing Africa?

I found this article fascinating.  It spotlights a very tough but necessary discussion.  When does "charity" stifle entrepreneurial effort and economic growth?  Is it that saying "Give a man a fish, he eats for a day.  Teach a man to fish, he eats for a lifetime"?  Todd Johnson seems to suggest that too much NGO involvement can stifle an economy.  It feels counter-intuitive, after all, NGO's are often at the front of the battle line against disease and despair.  Although it also reminds me of the "micro-lending" that I have taken part in where you put up a small amount of money to loan to an enterprise in a developing country and the business pays back the loan with a small amount of interest, meanwhile allowing the business to flourish and grow.  This is one that will be thought provoking and like Todd, I welcome your comments.  Bunnie.

Reflections from Ethiopia: Is Philanthropy Killing Africa?
by R. Todd Johnson*, Partner, Jones Day

I just returned from my seventh trip to Ethiopia. After only 120 days spent in Africa, I'm hardly an expert on anything that is happening or has happened there. And yet, I have a few impressions that seem worth sharing, particularly around how business can assist in the elimination of extreme poverty.

While there, I saw some incredibly encouraging relationships and budding opportunities for sustainable business models.  For example, products from Stanford's Extreme Affordability course are selling and creating business opportunities for local entrepreneurs. These include the d.light, the Mighty Mitad and, most recently, a budding joint relationship for the production of manual well drilling equipment for rural well drilling businesses targeted for vocational school graduates.

Unfortunately, these are small and isolated examples of business opportunities (outside of the rural staple of subsistence farming and the urban staple of selling retail necessities). More often, instead, I bump into those places where well-intentioned philanthropy produces a long-term, unintended negative consequence. The following are a few examples.

BOGO Should Be A NoGo!

The "Buy-One, Give-One" (or "BOGO") model has become increasingly popular for companies here in the United States, particularly for places like Africa which, over the past decade, has become the "cause du jour." Whether it's shoes, flashlights or computers, you can find many retail products that are produced by U.S. companies (often in Asia) where the purchase price paid by a U.S. consumer includes the cost of sending a second such product to Africa.

"What's wrong with that," you might ask?

On the surface, nothing.

Take shoes, for example. Africans need shoes. In fact, shoes are critical to issues of health, nutrition, education, healthy pregnancies and much more. Take the critical issue of child malnutrition in Ethiopia. Most children there take in too few calories for healthy growth and for healthy education. And when women are malnourished, their under-developed bodies often lead to complicated pregnancies and, in the worst cases, to still-born deliveries after three days of labor and fistulas that leave them incontinent.

So how does that have anything to do with shoes?

Well, let's assume that you could provide the approximately 60 million rural Ethiopians who are living on less than $2 per day with the appropriate levels of nutrition for healthy development, but not shoes. Well, in all likelihood, those Ethiopians would still be under-developed due to the prevalence of worms and other parasites, all of which could be treated with medications, but that would continue to recur if they walk around barefoot through rural areas stepping in animal droppings.

So it's clear -- shoes are important in rural Africa.

Now comes the real issue: Should shoes be donated by Western companies, or should they be produced in country and sold?

This is where the BOGO model, while well-intentioned, appears to me to be hurting a long-term, sustainable solution for Africa.

First, as long as rural Africans have an opportunity to potentially receive free shoes donated by a U.S. shoe company, why would they want to pay for shoes? Second, as long as rural Africans are unwilling to pay for shoes, how can local African shoemakers hope to have a flourishing local business?

The NGO Economy Is Killing Entrepreneurship

Let's face it, we've drifted far afield from the original concept of “charity.” Rather, as a matter of public policy, we instead seem fixated on the idea of tax subsidies for the rich with our tax deductibility system. The result shouldn't surprise us: over time, while philanthropy increases (measured as total aggregate of dollars donated in the form of tax deductible contributions), the world's gap between the rich and the extremely poor grows.

"So what," you might ask? I mean, after all, wouldn't the gap just be much, much worse if there weren't philanthropic dollars flowing to Africa, encouraged by tax deductibility? Just because some people save their charitable giving for museums or building naming rights, doesn't mean that African AIDS orphans would receive more funding if we drew the tax deductibility line closer to charity.

And you would be right, as far as that argument goes. But arguing that we shouldn't be using our tax policy to encourage wealth redistribution doesn't deal with the real learning to be gained from a look at our tax policy, namely that it creates incredible dysfunction of unintended consequences in the developing world by encouraging too much money to Africa in the form of charity and not enough in the form of investment dollars for the creation of businesses.

Outside of direct relief aid and some of the amazing health and education research and development, much (perhaps most) of what is done in the developing world through non-profits and NGO's, could actually be accomplished through a business model, even if it would be harder to raise investment funding. Instead, someone begins selling tax subsidized and donor subsidized water pumps in Africa, because it is easier to raise the funding through tax deductible donations rather than through the rigors of proving out the business model for investment dollars, with the great result of increased deployment of inexpensive water moving technology in the developing world to aid rural farmers, but the negative results of (1) killing the market for future indigenous entrepreneurs attempting to sell water pumps at a profit and (2) locking a potentially valuable distribution channel in a non-profit, making it difficult for other for-profits to use.

And that’s before we ever get to the biggest issue facing the African entrepreneur.

Last year, while in Addis Ababa, I visited with my friend Sammy, an Ethiopian entrepreneur. Interested in how his new venture was going, I've long since learned that if you want the straight scoop from an entrepreneur, you don't ask "how are you doing." They are simply too optimistic to ever provide a meaningful answer. Instead, I asked Sammy about his greatest challenge in his new SMS content platform business. His two word answer? The "NGO economy."

Sammy noted what should have been intuitive to me after so many trips to Africa, that Africans are naturally entrepreneurial -- many have been making something from nothing all their lives, just to stay alive. But what Sammy said next rocked my world.

"Africans don't see a reward system in place for being entrepreneurial. In fact, they view it as a matter of survival, not an opportunity to lift themselves out of poverty. Rather, what they learn at a very early age, is that in order to make good money, they should learn to speak English incredibly well and then maybe, just maybe, they can get a job driving for an NGO. In a few years, if they play their cards right, they might be able to land an NGO job as a project manager and even advance further."

Sammy's point was simply this. As a struggling businessman creating new start-ups, he could not compete with what NGO's were paying for some of the best and brightest. And even worse, he said, "by the time the NGO's are done with them, there isn't an ounce of entrepreneur left."

Add to that, the typical underpaying of talent in the developed world, creating non-sustainable NGO economies in the developing world, and the brain drain that NGO’s create by attracting the best and the brightest away from business to work for NGO’s, you can begin to see some of the dysfunctions that arise from our philanthropic dollars.

And so, it seems right to ask the question:

Is philanthropy killing Africa?

I'd love to know your thoughts.

*Todd is a partner at the law firm of Jones Day, where he founded their Silicon Valley Office and runs their Renewable Energy and Sustainability Practice. The views expressed in this column are solely Todd’s personal views, not the views of Jones Day or its clients, and the information provided as to his affiliation with Jones Day is solely for purposes of identification and may not and should not be construed to imply endorsement or even support by Jones Day of the views expressed herein. © R. Todd Johnson, 2011. The thoughts, ideas and words expressed in this column were originally posted on Todd's Business for Good (sm) blog at www.businessforgood.blogspot.com, and are the property of R. Todd Johnson and may not be otherwise used or reprinted without express permission from Todd.

Monday, April 13, 2009

How Does a Corporate Philanthropy Program Bring Its Stakeholders Together Instead of Driving Them Apart?

Many nonprofits are scrambling to find revenue and many corporate foundations are being swamped with requests. Corporate foundations have to weigh not only the "worthiness" of the request but also the public relations ramifications of their response to the request. Janet Nava Bandera tells how her corporate client changed the way they consider causes. Interesting (and perhaps more democratic) way to decide which worthwhile cause receives both money and attention. Bunnie

How Does a Corporate Philanthropy Program Bring Its Stakeholders Together Instead of Driving Them Apart?

by Janet Nava Bandera
Founder and President, Foundation Mentors

In the early years of the decade the economy was booming and people were generous in their charitable giving. Companies also started showing that they could be good citizens and give back to the communities that helped them thrive by starting a corporate philanthropy program. The programs took the form of foundations, giving programs and employee volunteer programs.
In addition to making executives feel good, it was good business.
A 1999 Cone/Roper Cause Trends Report found that:

76% of consumers indicate they would switch brands or retailers to one associated with a good cause, when price and quality are equal; and

87% of employees at companies with philanthropic programs feel a stronger sense of loyalty to their employer.

What companies did not realize was that along with such programs came the competing interests of their stakeholders. Suddenly, executives that funded the programs (directly or indirectly) wanted a say in how funds were distributed, employees wanted to know if programs sponsored by executives got preferential treatment and customers started asking how to request funds for their favorite charities.

Couple that with declining revenues and suddenly, for some companies, what started out as a way to do good turned into a PR quagmire.

When faced with this situation recently a corporate foundation client of mine decided to change the nature of its program. Ten years ago company executives founded a foundation and supported it through payroll deduction. As revenue increased so did gifts to the foundation. The foundation grew quickly, but so did the number of requests for funds from community organizations, employees and clients. The result, more grants denied than approved. With each turn down came the inevitable question: Why? It is touchy to explain to a good client that his favorite charity did not live up to the administrative to program expense ratio formula that the foundation required.

The solution: No longer accept grant requests. Sounds like overkill, but the internal result has been profound. Instead of accepting outside requests, the company now has a completely bottom up employee volunteer program (executives still count as employees). The program encourages and rewards employees through supporting gifts and matching funds from the foundation. Within weeks of adopting the change there were 4 “projects” in the works.

How does it work? An employee captain puts together a team of volunteers and the team then solicits support from the foundation. The board still uses the same criteria to evaluate the recipient charity, but in addition, the request is evaluated based upon how many employees have signed up to participate and how the project fits with the corporate culture.

For this financial services firm: The first project--- “JA in a Day”. For the upcoming event, twenty-five employees have signed up to teach for a day at a local elementary school. Other projects with pending requests include a team of 30 signed up for a walk supporting a local cancer support group and a group of 20 outfitted in jeans and hammers for the day.

Although still funded by executives, the foundation serves to bring together the stakeholders. Employees from every department and at every level work together to support a common cause. This team effort gives new meaning to the term “employee happy hour”.
Contact Janet at http://www.foundationmentors.com/ or 314-691-4386.

Monday, March 30, 2009

Keeping in Touch With Donors

Let's face it, you've got heavy competition out there for donor money. There are so many great causes and the donor pool is shrinking due to the times we live in. One of the most important things you can do is keep in touch with your donors. Let them know how much you appreciate their gift, let them know how their gift is being spent. Not an easy task, but Ephy Torenberg (pictured) and William Hewitt of DonorFirst, offer valuable advice on managing donor relations. Bunnie

Keeping in Touch With Donors

by Ephy Torenberg, CEO and William H. Hewitt, CMO
DonorFirst™

With nonprofit organizations struggling to maintain support levels in the wake of the financial collapse, we were reminded this week of the critical importance of donor retention by the release of the 2008 Study of High High-Worth Philanthropy sponsored by Bank of America. This analysis of attitudes and behavior among donors highlights that nearly 60% of households who stopped supporting a charitable organization attributed their decision to a lack of ‘connection’ with the charities.

The good news is that due to recent and dramatic shifts in the technology supporting charitable instruments such as donor advised funds (DAFs), organizations finally have tools available that support these critical engagement and retention needs. These changes are finally enabling charities to support the type of grantee engagement, family collaboration, and use-of-funds transparency that donors have been seeking for decades.

DAFs are playing a central role in helping to manage and direct the flow of billions of dollars of social capital from philanthropic families, and at even modest adoption rates these programs stand to capture and distribute funding totaling trillions of dollars over the next decade. Encouraging this growing flow of donors and charitable capital are an exciting array of features beginning to appear in DAF programs:

Collaboration

The donor’s ability to collaborate with family, foundation staff, advisors and grantee organizations, all within the environment of their personal DAF account, has been missing for generations. New technology enables donors to create an unlimited number of these mini-communities, with each focusing on a particular interest-area, grant program, or need, and ranging in size from two users to every user on a system. This powerful feature enables families to collaborate on grant initiatives, foundations to mobilize donors around cause centered events, and advisors to collaborate with multiple generations of family members.

Transparency

Traditional DAF programs have failed to support feedback on use of funds, appreciation for gifts, and ongoing development efforts of the grantee. The latest DAF technology uses the grant process as an opportunity to build relationships between donors and grantees, and for the first time, supports the ability for grantees to respond back directly to the donor. Donors can focus on multi-year projects, condition future gifts to certain deliverables, participate actively with their charities, and establish new levels of engagement and collaboration with their grantees.

Multimedia Support

Charitable organizations are increasingly recognizing that it is possible to leverage photos, audio and video to help engage donors on a more personal, emotional level. In every context where a sponsoring foundation or grantee can communicate using text, the latest DAF technology supports communication using full multimedia (video and photo) formats. Grantees upload content, highlighting their efforts and populating the site with timely, relevant information.

Holistic

The latest DAF programs present all of the information and functionality donors need in the form of a personalized user Dashboard. Users see which grantee groups they are subscribed to, news that is of interest to them, conversations, grant status, and account balance – across multiple charitable instruments. Each donor may be working with a development officer or advisor and the dashboard includes a prominent personal photo of key contacts making it easy for the donor to initiate contact. The dashboard puts everything a donor needs right at their fingertips.

Thanks to features like these which are helping foundations and nonprofits deliver higher levels of service than ever before, these organizations will finally be able to increase the engagement and affinity levels of their constituency, dramatically improve donor retention, and better mobilize their donor’s contributions for the right strategic causes.

The DonorFirst™ platform is a service of Crown Philanthropic Solutions, LLC

Contact Ephy or William at http://www.donorfirst.org/ or 800-293-4061 x345